How to resolve the 'computer lost trust with the domain' error message with eProc?

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How to resolve the 'computer lost trust with the domain' error message with eProc? 

The "Trust relationship between this workstation and the primary domain has failed" is one of the most frustrating error messages for the IT technician.

But not with eProc, with eProc you can fix this problem in less than a minute. 

Why does this error message appear?

When you connect a workstation to an Active Directory domain, a computer account is created in AD. This computer account has a password that is valid for 30 days before it is updated. 

Each time a computer 'logs on' to Active Directory, it checks the password of its computer account with the nearest domain controller:

  • If they are in sync, the computer successfully authenticates to AD.

  • If the device has no network connection to AD, a grace period of up to 30 days is granted.

There are some common scenarios where this error can occur, here are some examples: 

  • When you reinstall Windows.

  • When you reset Windows.

  • When you restore the state of a virtual machine.

  • When you replace major hardware components in a device, etc.

  • When you clone a device without using Sysprep first. 

To solve this problem in a minute with eProc.

  1. Go to the eProc Management Console and select the computer. 
  2. Then click on the Computer Account button. 

  3. The computer account information window opens and retrieves the connection information from the active directory of the domain. 
  4. Now click the join to Domain/Remove from Domain button to open the domain connection window, select the join to Domain option and click Next. 
  5. The auto restart option is enabled by default.
  6. Click Next and then click Confirm. 

  7. Once the computer is restarted, the user can log in to the domain. 
For any additional information, please contact support@eprocsolutions.com