Offline password

Q - Computer don't get offline password doesn't

A - Does the offline password compatible with the organization's policy.

   - The Alerts relay is down or his port is not opened. Does the eplac process run on the computer.

   -  The Extended GPP need to be ON in the Engines section in the instance properties.

    - The EPlutility account have the permissions to logon.

What else to check:

Debug ePlac - C:\Program Files\ePws\Logs\Debug\triggers,  Change the debug to file under eplac to 1